Here are some quick ways to ensure that you receive your password reset email:
Add email@example.com to your contacts.
Check with your school and district IT office to ensure that they allow our email domains (www.texasoncourse.org, www.utexas.edu, and http://us-west-2.amazonses.com/) to come to your inbox.
Make sure you're spelling your email address correctly.
Check your spam or junk folder in case the reset was delivered there.